Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

Diagnostic Tests and Assessments for Cataracts in Seniors

Home Care - Diagnostic Tests and Assessments for Cataracts in Seniors

Home care services and loved ones can provide support by educating seniors about the tests used to detect cataracts and other related issues.

Happy Birthday to all of our Amazing December Team Members!

Home Care Answering Service - Happy Birthday to all of our Amazing December Team Members!

We’re delighted to celebrate our amazing December team members on their special day! Your contributions make a lasting impact.

Honoring Deana on Her One-Year Workiversary!

Home Health Answering Service - Honoring Deana on Her One-Year Workiversary!

Let’s take a moment to celebrate Deana and her incredible contributions over this past year. Here’s to many more years of success.

Celebrating Evelyn’s First Year of Impact and Dedication

On-Call Answering Service - Celebrating Evelyn’s First Year of Impact and Dedication

Let’s take a moment to celebrate Evelyn and her incredible contributions over this past year. Here’s to many more years of success.

Honoring Hali’s Amazing Contributions on Her One-Year Workiversary

After-Hours Answering Service - Honoring Hali’s Amazing Contributions on Her One-Year Workiversary

Let’s take a moment to celebrate Hali and her incredible contributions over this past year. Here’s to many more years of success, growth, and memories together!

Join us in Celebrating Barbara’s One Year of Dedication and Excellence!

HIPAA-Compliant Answering Service - Join us in Celebrating Barbara’s One Year of Dedication and Excellence!

Let’s take a moment to celebrate Barbara and her incredible contributions over this past year. Here’s to many more years.

Celebrating Randa and her 2-Year Workiversary Milestone!

Daytime Answering Service - Celebrating Randa and her 2-Year Workiversary Milestone!

Let’s take a moment to celebrate Randa and her incredible contributions over these past two years. Here’s to many more years.

Celebrating Connie’s One Year of Dedication and Excellence!

On-Call Answering Service - Celebrating Connie's One Year of Dedication and Excellence!

Let’s take a moment to celebrate Connie and her incredible contributions over this past year. Here’s to many more years.

Ways A Home Care Virtual Receptionist Helps Home Agencies Grow

Home Care Virtual Receptionist - Ways A Home Care Virtual Receptionist Helps Home Agencies Grow

Use the momentum you have to scale your client base up seamlessly by integrating a home care virtual receptionist to help clients and provide information to potential clients.

Bathroom Modifications to Reduce Fall Risk for Seniors

Home Care - Bathroom Modifications to Reduce Fall Risk for Seniors

Some modifications may be implemented to reduce the risk of falling in the bathroom, resulting in a safer environment that promotes freedom and mobility.