Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

After-Hours Answering Service Provides Cost-Effective Customer Service 24/7

After-Hours Answering Service - Provides Cost-Effective Customer Service 24/7

Home care agencies need to have compassionate, experienced, and helpful staff members ready to assist clients with scheduling, emergency care, and other situations 24/7.

Warmest April Birthday Wishes to Our Incredible 24/7 Coastal Contact Team!

HIPPA-Compliant Answering Service - Warmest April Birthday Wishes to Our Incredible 24/7 Coastal Contact Team!

April Birthday Wishes to Our Incredible 24/7 Coastal Contact Team! Here’s to an amazing year ahead filled with continued success and fulfillment!

Should Your Elderly Loved One Move In With You

Home Care - Should Your Elderly Loved One Move In With You

If you have examined the key considerations here and have found it just might not be possible for your loved one to move in with you, there are other options out there.

Celebrating March Workiversaries!

HIPAA-Compliant Answering Service - Celebrating March Workiversaries!

Let’s take a moment to celebrate YOU and your incredible contributions to our team! Here’s to many more years of success, growth, and memories together!

Celebrating March Birthdays with Our 24/7 Coastal Contact Team

After-Hours Answering Service - Celebrating March Birthdays with Our 24/7 Coastal Contact Team

Help us Celebrate our Amazing 24/7 Coastal Contact team on their birthdays! Happy Birthday! We’re so grateful for each of you.

On-Call Answering Service Can Help Retain The Best Employees

On-Call Answering Service - On-Call Answering Service Can Help Retain The Best Employees

By utilizing on-call answering service staff to fill in during gaps in coverage or emergencies, home health care agencies can maintain continuity of care for their clients.

Home Care Helps Seniors With Household Chores And Other Tasks

Home Care - Home Care Helps Seniors With Household Chores And Other Tasks

If your mom or dad has home care a trained professional will visit them regularly to help them around the house, provide company, and social engagement.

Celebrating Allison’s 2-Year Workiversary!

HIPAA-Compliant Answering Service: Celebrating Allison's 2-Year Workiversary!

Let’s take a moment to celebrate Allison and her incredible contributions over these past two years. Here’s to many more years of success.

Recognizing Kristen’s 2-Year Workiversary with 24/7 Coastal Contact!

Home Care Answering Service - Recognizing Kristen’s 2-Year Workiversary with 24/7 Coastal Contact!

Let’s take a moment to celebrate Kristen and her incredible contributions over these past two years. Here’s to many more years of success.

Celebrating Brianna’s 2-Year Workiversary with 24/7 Coastal Contact

After-Hours Answering Service - Celebrating Brianna’s 2-Year Workiversary with 24/7 Coastal Contact

Let’s take a moment to celebrate Brianna and her incredible contributions over these past two years. Here’s to many more years of success.