Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

How Home Care Can Help With Time Management

Home Care - How Home Care Can Help With Time Management

Home care can take some of the responsibilities of helping your senior parent off your plate so that you can have more time to do other things.

Honoring Kate on Her Three-Year Workiversary

Home Health Answering Service - Honoring Kate on Her Three-Year Workiversary

Today, we are overjoyed to celebrate a remarkable milestone: Kate’s three-year workiversary with 24/7 Coastal Contact!

Celebrating Sidney and Two Incredible Years

After-Hours Answering - Celebrating Sidney and Two Incredible Years

January 10th marks Sidney’s two-year workiversary with 24/7 Coastal Contact! Here’s to many more years of success, growth, and memories together!

Celebrating Olivia on Her One-Year Workiversary

Home Care Virtual Receptionist - Celebrating Olivia on Her One-Year Workiversary

Let’s take a moment to celebrate Olivia and her incredible contributions during this past year. Here’s to many more years of success, growth, and memories together!

Celebrating Our January Birthdays!

Home Care Answering Service - Celebrating Our January Birthdays!

We’re excited to recognize and honor our wonderful team members who are celebrating their special day this month!

Honoring Ally on Her Two-Year Workiversary

On-Call Answering Service - Honoring Ally on Her Two-Year Workiversary

Let’s take a moment to celebrate Ally and her incredible contributions over these past two years. Here’s to many more years of success, growth, and memories together!

Why Your Home Care Agency Needs A HIPAA-Compliant Answering Service

HIPAA-Compliant Answering Service - Why Your Home Care Agency Needs A HIPAA-Compliant Answering Service

Some of the benefits that a home care agency can expect when they work with a HIPAA-compliant answering service are discussed here.

Diagnostic Tests and Assessments for Cataracts in Seniors

Home Care - Diagnostic Tests and Assessments for Cataracts in Seniors

Home care services and loved ones can provide support by educating seniors about the tests used to detect cataracts and other related issues.

Happy Birthday to all of our Amazing December Team Members!

Home Care Answering Service - Happy Birthday to all of our Amazing December Team Members!

We’re delighted to celebrate our amazing December team members on their special day! Your contributions make a lasting impact.

Honoring Deana on Her One-Year Workiversary!

Home Health Answering Service - Honoring Deana on Her One-Year Workiversary!

Let’s take a moment to celebrate Deana and her incredible contributions over this past year. Here’s to many more years of success.