Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

12 Benefits of Hiring a Home Care Virtual Receptionist

Home Care Virtual Receptionist - 12 Benefits of Hiring a Home Care Virtual Receptionist

Arrange to have a home care virtual receptionist available as often as you need one. Read through these benefits to learn how they help.

What Does a Daytime Answering Service Help You Achieve?

Daytime Answering Service - What Does a Daytime Answering Service Help You Achieve?

With trained on-call staffing professionals answering your phones, your existing and potential clients never have to wait for answers.

Uncover the Value of Home Care Virtual Receptionists

Home Care Virtual Receptionist - Uncover the Value of Home Care Virtual Receptionists

Home care virtual receptionists are a fantastic way to support your office needs without needing office space or paying employee benefits. Learn more about additional benefits.

Things On-Call Staffing Does to Help Your Business Grow

On-Call Answering Service-Things On-Call Staffing Does to Help Your Business Grow

On-call answering service assists with the phones to ensure your clients and potential customers are never ignored or told to wait. Here’s how it helps.

What Does a Daytime Answering Service Do?

Daytime Answering Service - What Does a Daytime Answering Service Do?

A daytime answering service balances your need to leave the office for extended periods and a client’s preference to talk to a live person.

Explore the Benefits of a Home Health Answering Service

Home Health Answering Service - Explore the Benefits of a Home Health Answering Service

Improve your agency’s efficiency and client satisfaction with the help of a home health answering service. Here are some of the benefits this service provides.

What Happens When You Arrange a Daytime Answering Service

Daytime Answering Service-What Happens When You Arrange a Daytime Answering Service

There are classic mistakes that many companies make, but they can cost you. Here are four things that happen when you arrange a daytime answering service.

Six Benefits of On-Call Staffing You Need to Consider

Daytime Answering Service - Six Benefits of On-Call Staffing You Need to Consider

Before you rent business space or hire additional staff, look into the six benefits a daytime answering service provides.

Becky King Talks About 24/7 Coastal Contact- More than Just an Answering Service

Becky King, Founder, Owner, 247 Coastal Contact

Learn more about Becky King and 24/7 Coastal Contact, an after-hours, on-call answering service for home care agencies, that is much different from what you might expect!

How Does an After-Hours Answering Service Work?

After-Hours Answering Service - How Does an After-Hours Answering Service Work?

After-Hours Answering Service-If you’re considering having someone answer phones during overnight hours, here’s a guide to what the staff can do and how it works.