Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season

Home Care Virtual Receptionist - Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season

On-call staffing lowers your stress and worries by ensuring your phones are answered promptly. Learn more about a home care virtual receptionist by reading more here.

Busy Family Caregivers Need to Take Breaks

Home Care - Busy Family Caregivers Need to Take Breaks

Talk to a specialist in home care about your dad’s care needs and how some respite care hours would help keep you from burning out.

Tasks A Home Health Answering Service Helps With

Home Health Answering Service - Tasks A Home Health Answering Service Helps With

Talk to our on-call staffing agency about home health answering services. Hire on-call staffing for a personalized touch where callers get a live person every time.

Planning Vacations? Arrange On-Call Staffing

On-Call Answering Service - Planning Vacations? Arrange On-Call Staffing

Use an on-call answering service to make sure your home care agency operates as normal in your absence and with on-call staffing providing you coverage.

What Is a Home Care Virtual Receptionist?

Home Care Virtual Receptionist - What Is a Home Care Virtual Receptionist?

On-call staffing makes a difference in how efficiently your home care business is able to operate. Learn more about the benefits they offer.

Times When On-Call Staffing Saves Your Agency

Home Care Answering Service - Times When On-Call Staffing Saves Your Agency

Run your business efficiently and effectively. Talk to our home care answering service specialist about your business’s issues as those listed here.

12 Benefits of Hiring a Home Care Virtual Receptionist

Home Care Virtual Receptionist - 12 Benefits of Hiring a Home Care Virtual Receptionist

Arrange to have a home care virtual receptionist available as often as you need one. Read through these benefits to learn how they help.

What Does a Daytime Answering Service Help You Achieve?

Daytime Answering Service - What Does a Daytime Answering Service Help You Achieve?

With trained on-call staffing professionals answering your phones, your existing and potential clients never have to wait for answers.

Uncover the Value of Home Care Virtual Receptionists

Home Care Virtual Receptionist - Uncover the Value of Home Care Virtual Receptionists

Home care virtual receptionists are a fantastic way to support your office needs without needing office space or paying employee benefits. Learn more about additional benefits.

Things On-Call Staffing Does to Help Your Business Grow

On-Call Answering Service-Things On-Call Staffing Does to Help Your Business Grow

On-call answering service assists with the phones to ensure your clients and potential customers are never ignored or told to wait. Here’s how it helps.