Dear 24/7 Coastal Contact Community,
I am thrilled to share some exciting news with all of you. As we reflect on the first quarter of 2024, I am proud to announce that 24/7 Coastal Contact has experienced significant growth and expansion. We have achieved remarkable milestones that underscore our commitment to providing unparalleled service and support to our clients and partners across the nation.
In the past few months, we have welcomed 12 new agencies into the 24/7 Coastal Contact family. This growth has been nothing short of phenomenal and has propelled us to new heights. With these additions, we are now serving clients in an impressive 27 states, with multiple agencies in some states.
This expansion reflects our dedication to expanding our reach and enhancing our capabilities to better serve the needs of our clients. By partnering with top-notch agencies across the country, we are able to offer comprehensive and tailored solutions that meet the unique requirements of each community we serve.
Our presence in 27 states is a testament to the hard work and dedication of our team, as well as the trust and confidence that our clients and partners have placed in us. We are grateful for the opportunity to work with such incredible agencies and individuals who share our vision of providing exceptional care and support to seniors and their families.
As we continue to grow and evolve, our commitment to excellence remains unwavering. We are dedicated to delivering the highest quality services and solutions to our clients, ensuring that they receive the support they need to thrive and live life to the fullest.
I want to extend my heartfelt thanks to our entire team for their tireless efforts and dedication. Your hard work and passion are the driving forces behind our success, and I am grateful for each and every one of you. I would also like to thank our clients and partners for their ongoing support and trust. We are truly honored to be a part of your journey and look forward to many more successes together.
As we look ahead to the rest of 2024 and beyond, I am confident that we will continue to achieve great things together. With your support and dedication, the possibilities are endless.
Thank you for being a part of the 24/7 Coastal Contact family. Here’s to a future filled with growth, success, and continued excellence.
Warm regards,
Becky King, Owner
If you are considering hiring a Home Care Answering Service that is dedicated to the senior care market, contact 24/7 Coastal Contact today at (251) 260-0226.
Let us show you how and why we are different from any other service you may have tried in the past. Our team approach is the standard that sets us apart from the rest.
Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers.
It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.
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