Happy 2-Year Workiversary, Nicole!
Today, we celebrate two years of Nicole’s dedication and hard work at 24/7 Coastal Contact! Since joining us on February 13, 2023, she has been an integral part of our team—ensuring seamless after-hours call management, scheduling replacement caregiver shifts with precision, and monitoring missed clock-ins to keep agency schedules running smoothly.
Nicole’s ability to thrive in a fast-paced environment, adapt to ever-changing needs, and provide exceptional support to our clients truly makes a difference. Her warm smile shines through every call, and she embodies the true spirit of teamwork in all she does for our clients and for 24/7 Coastal Contact.
Nicole, we appreciate your commitment to delivering reliable and compassionate service every day. Thank you for all that you do!
At 24/7 Coastal Contact, we’re constantly reminded of how blessed we are to have such an amazing team. Our employees aren’t just teammates; they’re an extension of our family. Each individual brings unique qualities that make our company what it is today—a place built on compassion, dedication, and an unwavering commitment to excellence.
To every member of our team: Thank you for your passion, your hard work, and the care you put into everything you do. You are the heart and soul of our organization, and we are endlessly grateful to walk this journey with you.
Let’s take a moment to celebrate Nicole and her incredible contributions over these past two years.
Here’s to many more years of success, growth, and memories together!
If you are considering hiring a Home Care Virtual Receptionist Service that is dedicated to the senior care market, contact 24/7 Coastal Contact today at (251) 260-0226.
Let us show you how and why we are different from any other service you may have tried in the past. Our team approach is the standard that sets us apart from the rest.
Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers.
It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.
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