Dear Valued Partners,
I hope this message finds you well. I’m excited to share some key highlights and reflections from our recent participation in the 2024 Always Best Care Conference, held in vibrant Austin, Texas. It was an incredible event filled with opportunities for learning, networking, and collaboration.
The conference served as a gathering place for industry leaders and innovators, all dedicated to enhancing the quality of care and support for seniors across the nation. From engaging keynote presentations to interactive workshops, the agenda was thoughtfully curated to inspire and empower attendees.
One of the most rewarding aspects of the conference was the networking opportunities it provided. It was a pleasure to connect with so many of you and to exchange ideas and best practices. These conversations reinforced the importance of collaboration and partnership in driving positive outcomes for seniors and their families.
During the event, we had the privilege of hosting a breakout session focused on the value of outsourcing day-to-day operations to work smarter, not harder. In today’s competitive landscape, efficiency and effectiveness are paramount. Our session explored practical strategies for optimizing workflows and maximizing resources, enabling organizations to deliver even greater value to their clients.
As a vendor committed to supporting the success of our partners, we were honored to be a part of this important conversation. We believe that by working together and leveraging each other’s strengths, we can achieve remarkable results and make a meaningful difference in the lives of those we serve.
I want to express my sincere gratitude to all who attended the conference and contributed to its success. Your passion, dedication, and innovative spirit are truly inspiring, and we are proud to partner with you in our shared mission of providing exceptional care and support to seniors.
As we look ahead, let’s continue to build on the momentum generated at the conference and explore new opportunities for collaboration and growth. Together, we can create a brighter future for seniors and their families.
If you have any feedback or insights you’d like to share from the conference, please don’t hesitate to reach out. Your input is invaluable as we strive to better serve our partners and the seniors they care for.
Thank you for your continued partnership and trust. Here’s to a future filled with even greater achievements and successes!
Warm regards,
Becky King, Owner
If you are considering hiring a Home Health Answering Service that is dedicated to the senior care market, contact 24/7 Coastal Contact today at (251) 260-0226.
Let us show you how and why we are different from any other service you may have tried in the past. Our team approach is the standard that sets us apart from the rest.
Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers.
It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.
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